Platform

Data analytics
& optimisation

Data analytics & optimisationData analytics & optimisation

See how your customers are interacting with your organisation and instantly see where you can optimise your customer experiences.

Measure completion rates, understand why users do not complete the process. Minimising the time required to complete the process can be crucial in today’s world of short attention spans.

We can help you answer questions such as:

  • Are my questions clearly worded?
  • Is the flow of my solution intuitive?
  • Is a validation error frustrating my users?
  • How much time does it take to complete?

Transformd automatically gathers data that will help you understand how users are engaging with all aspects of your solution. Track completions, errors, time spent, keystrokes, and exactly pinpoint the field the user interacted with prior to abandoning the process on a field and page level.