See how your customers are interacting with your organisation and instantly see where you can optimise your customer experiences.
Measure completion rates, understand why users do not complete the process. Minimising the time required to complete the process can be crucial in today’s world of short attention spans.
We can help you answer questions such as:
- Are my questions clearly worded?
- Is the flow of my solution intuitive?
- Is a validation error frustrating my users?
- How much time does it take to complete?
Transformd automatically gathers data that will help you understand how users are engaging with all aspects of your solution. Track completions, errors, time spent, keystrokes, and exactly pinpoint the field the user interacted with prior to abandoning the process on a field and page level.
See more platform features:
Easy to share
Styled to your brands exacting standards transformd can easily embed seamlessly across all your digital assets.
Security & privacy
Transformd provides high performing, high availability services and ensure that your data and your customers’ data is secure whilst you maintain full ownership and control over it.