There’s power in numbers. Analyse your customer data to better understand how your experience is performing. The more you know, the more you can optimise, improve and repeat.
Measure and track completion rates
Your customers are dropping off during signup… why? With Transformd, you can instantly see how to optimise their experience. Gain valuable insights into your customer journey and minimise the time it takes to complete a form for better conversions.
Measure completion rates, understand why users do not complete the process. Minimising the time required to complete the process can be crucial in today’s world of short attention spans.
We can help you answer questions such as:
- Are my questions clearly worded?
- Is the flow of my solution intuitive?
- Is a validation error frustrating my users?
- How much time does it take to complete?
What do you need to know?
Identify validation errors, track time to completion and press ‘pause’ on the exact moments where customers are leaving so you can figure out the reason. Transformd lets you track user behaviour, right down to the keystroke.
Transformd automatically gathers data that will help you understand how users are engaging with all aspects of your solution. Track completions, errors, time spent, keystrokes, and exactly pinpoint the field the user interacted with prior to abandoning the process on a field and page level.
See more platform features:
Styled to your brands exacting standards transformd can easily embed seamlessly across all your digital assets.
Security & privacy
Transformd provides high performing, high availability services and ensure that your data and your customers’ data is secure whilst you maintain full ownership and control over it.