Smarter, faster, easier digitisation.

digital banking app

Enriching banking platforms through digital transformation

Developing and maintaining exceptional levels of customer experience is the differentiator that consistently keeps leading banking institutions one step ahead of their competitors.

Last Updated : 23/1/2021
Business People

Why does your organisation need Smart Forms?

Virtually every business that has an online presence uses a type of digital form, whether it’s a contact form or a lead generation form, newsletter subscription form, you name it. All of these are great, basic ways to interact with your digital visitors. But think about it, these forms have been around for decades. Digital tools have come a long way since, and they have become smarter. How come your forms haven’t? Don’t you think your forms could be doing more for your business?

Last Updated : 26/1/2021
digital forms

Best practices for Digital Forms that actually convert

A form on your website may be a digital interaction, but the principles are no different to real-world customer service. You want to make sure to leave a great first impression and you only have a couple of seconds to do it well. After all, almost 70% of site visitors will abandon your form forever if they encounter any complications (according to WPForms). 

Last Updated : 23/1/2021
home loan smart form

Easiest way to accelerate the digitisation of banking application forms

The adoption of digital smart forms is critical to the success of financial services, particularly this year. 2020 was the year of ensuring business continuity, but in 2021 you must look to improve ways to drive membership and revenue through your digital customer experience. In EY’s last year’s research, it was found that “as technology has developed, there has been a rise in customer expectations of banking, [...] FinTechs have shown what is possible and that all banks need a digital plan. For those who are skeptical, since the lockdown we have seen a 72% rise in the use of fintech apps”.

Last Updated : 23/1/2021
young woman face

The new face of digital transformation

Last Updated : 17/11/2020
Safe signature picture

DocuSign and Smart Forms: The ultimate user experience combo

Last Updated : 30/9/2020
digital transformation

Digital Transformation in Financial Services

Last Updated : 22/9/2020
covid19

Is your organisation winning the (COVID-19 imposed) digital agility race?

Last Updated : 22/9/2020
customer experience

4 tricks to deliver a superior customer experience in digital banking

Last Updated : 22/9/2020
digital transformation

5 ways you can improve your digital customer experience

Last Updated : 27/9/2020
roi-transformd

How can you bring almost immediate ROI to your business through digital processes?

Last Updated : 20/10/2020