Organisation benefits

A digital platform with
tangible benefits

Improved business outcomes

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Convert more customers

Convert more customers

Increase your onboarding conversion rates by analysing behavioural data. See where your customers are abandoning the experience, hesitating and where they are making errors. Make informed enhancements that positively impact your conversions and create a competitive advantage.

Faster time to value

Faster time to value

Our automated workflows can help your customers move faster through an online experience, with less time required for data collection and processing. Time to value has been proven to increase customer satisfaction which means greater customer loyalty and longevity.

Increased cross sell

Increased cross sell

Sell more to your customers giving them experiences driven from their perspective, allowing them to buy the combination of products they need in a single sitting. Using transformd, organisations can offer multiple product and service offerings seamlessly through a single customer journey.

Happier customers and staff

Happier customers and staff

Dynamically personalise your customer experiences by automating repetitive tasks and pre-populating known information. See your NPS improve as you allow your customers to seamlessly move through tasks without losing time due to irrelevant information. Feel the benefit of automations internally too, by freeing up staff to focus on creating incremental value for the organisation.

Operational efficiency

Operational efficiency

Reduce operating costs

Reduce operating costs

Eliminate the repetition of manual processes by introducing sophisticated digitisation and automation. Reap the benefits with significantly reduced operating costs and improved bottom line performance.

Improve data quality

Improve data quality

Reduce the impact of errors through manual user input by validating and verifying data in real-time. Improve the accuracy of your data, simplify downstream automations, integrations and business intelligence initiatives.

Configuration over code

Configuration over code

Enable configuration over code and watch your business achieve more, at a reduced cost. Better utilise your technical staff and IT departments by removing the dependence and empowering others to deliver customer value.

Business agility

Business agility

Traditional vs. Transformd

Traditional vs. Transformd

Traditional digital transformation begins within an organisation and works its way out toward the customer experience layer – a layer that is often an afterthought/ locked to the software development life cycle. The Transformd Platform helps your business flip this problem on its head by enabling a customer first approach to digital transformation and business agility.

Transformational scale

Transformational scale

The Transformd Platform embraces configuration over code so that the power to redefine your business sits in the hands of those who know the customers best. Specifically built to enable non-technical users, experiences can be optimised faster and project costs can be kept low.

Weeks not months and years

Weeks not months and years

Don’t let speed to market impact your competitive advantage. It doesn’t have to take years, or months to deliver dramatic improvements. The Transformd Platform enables organisations to deliver higher quality experiences in a fraction of the time thanks to the ease of building and delivering experiences that automatically connect up to your existing cloud infrastructure through a simple, configuration-driven interface.

Continuous improvement

Continuous improvement

Our customers are always changing, so we have built a platform that enables you to move at pace with them. Optimise your customers journey in minutes with informed, data driven insights and see your customers satisfaction and conversions increase.

Policy & compliance

Deliver enhanced organisational command and control with
The Transformd Platform by aligning the customer experience to
existing business policies and procedures.

Deliver enhanced organisational command and control with The Transformd Platform by aligning the customer experience to existing business policies and procedures.

Policy & compliance

Data accuracy

Data Accuracy

All data fields can be checked for format accuracy and cross checked against databases to improve the overall validity of information customers are entering. By adjusting the flow based on contextual information supplied by the customer, they only respond to necessary questions and information requests limiting the amount of information collected.

Historical Tracking & Version Control

Historical Tracking & Version Control

The Transformd Platform’s version control and tracking capabilities allow you to catch and correct errors or non-compliance issues before they become major customer problems.

Access

Access

Formatic enables administrator management to all employees who can access the platform granting access rights around, viewing, editing, approving and publishing to fit with your organisations policy and procedures.

Get Transformd

A seamless, smart and user-friendly form solution will make life easier for you and your customers.

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